More jobs:
Guest Experience & Service Liaison
Job in
Naples, Collier County, Florida, 33939, USA
Listed on 2026-08-26
Listing for:
Encore Global
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Service Rep, Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Encore Global is seeking a Customer Experience Coordinator to act as a liaison between Encore, the venue, and customers, delivering information and support with a professional and friendly approach. The role reports to the Director, Event Technology and focuses on building strong customer relationships while ensuring a high-quality experience.
Responsibilities include managing customer contact, billing, data entry in CRM, and coordinating with hotel sales for site visits, while driving service
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