Surgeon Engagement Operations Coordinator

Surgeon Engagement Operations Coordinator

Title: Surgeon Engagement Operations Coordinator

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is growing and we are actively searching for a Surgeon Engagement Operations Coordinator to provide operational, administrative, and project coordination support to the Surgeon Engagement team. This position serves as a key business partner responsible for coordinating surgeon engagement initiatives, supporting cross-functional projects, maintaining operational processes, and facilitating communication among internal stakeholders and surgeon partners.

This will be located in Naples, FL. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better.

Essential Duties and Responsibilities:

Surgeon Engagement Operations

• Coordinate operational activities supporting surgeon engagement initiatives, strategic programs, and organizational priorities.
• Serve as a central point of coordination among Surgeon Engagement, Product Management, Medical Education, Compliance, Legal, Finance, Meetings & Events, and other internal stakeholders.
• Maintain visibility across multiple surgeon engagement initiatives, ensuring timelines, deliverables, and stakeholder commitments are tracked and executed effectively.
• Analyze project timelines, resource needs, and operational requirements to identify risks and recommend solutions.
• Support leadership in planning, coordinating, and executing strategic surgeon engagement initiatives.
• Assist with the development, implementation, and continuous improvement of surgeon engagement processes and operational workflows.
• Monitor program performance and assist with preparation of reports, metrics, presentations, and executive summaries.

Surgeon and Stakeholder Relationship Coordination

• Coordinate communications, visits, meetings, and engagements involving key opinion leaders (KOLs), surgeon consultants, and strategic partners.
• Facilitate interactions between surgeons and internal departments to support training, product development, research, and business initiatives.
• Support planning and execution of surgeon advisory boards, working groups, educational programs, and strategic meetings.
• Coordinate follow-up activities and action items resulting from surgeon meetings and engagement activities.
• Help ensure surgeon-related activities are conducted in accordance with company policies and compliance requirements.

Business Operations and Project Support

• Support leadership decision-making through preparation, organization, and analysis of reports, presentations, operational updates, and business information.
• Maintain project tracking tools, action-item logs, dashboards, and reporting resources.
• Identify operational gaps and recommend process improvements that enhance efficiency, communication, and organizational effectiveness.
• Coordinate consultant, vendor, and external stakeholder activities as required.
• Support budgeting, expense tracking, and financial reporting activities associated with surgeon engagement programs.
• Exercise discretion and independent judgment when managing sensitive information and competing priorities.

Meeting, Event, and Program Coordination

• Coordinate planning and execution of surgeon meetings, sponsor meetings, training programs, workshops, and educational events.
• Facilitate logistics, agendas, meeting materials, travel arrangements, and post-meeting communications.
• Coordinate visitor registration, facility access, meeting support, and stakeholder communications.
• Anticipate logistical requirements and proactively coordinate resources to support successful event execution.
• Support on-site activities for surgeon…