Escrow Assistant; in office

Who We Are

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans.

We are committed to an inclusive, people-first culture and empowering employees to be innovative and reach their full potential. This position is in-office at 5000 Tamiami Trail N, Naples, FL 34103.

• Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title
• Communicate regularly with customers during the escrow process flow
• Interpret various agreements as they relate to escrow closings
• Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both internal teams and external customers
• Problem solver with strong organizational skills, detail oriented, natural curiosity with an eagerness to learn
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent
• 2+ years escrow-related experience preferred

First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other benefits like an employee stock purchase plan based on eligibility.

First American is an equal opportunity employer in every sense of the term.