Senior Relationship Manager - Community Development Lending & Investing

Location

4211 West Boy Scout Blvd Suite 570, Tampa Florida

The Sr. Relationship Manager, Key Community Development Corporation, originates, structures, and negotiates low‑income housing tax credit (LIHTC) investments. This role is responsible for sourcing opportunities, developing and maintaining client relationships, and supporting the growth of Key Bank’s national affordable housing platform. The position offers the opportunity to manage a regional market, build deep client relationships, and contribute to sustainable community development.

• Originate and manage a portfolio of community development loans and equity investments, including affordable housing, Low‑Income Housing Tax Credit (LIHTC) projects, New Market Tax Credits (NMTC), and other CRA‑qualified activities.
• Identify and maintain relationships with high‑profile clients, organizations, and agencies in the affordable housing industry.
• Develop marketing strategies and plans for specific regions and clientele.
• Cross‑sell financial solutions and bank products.
• Negotiate and structure transactions to ensure long‑term viability of real estate investments.
• Collaborate with internal partners (credit, legal, compliance, CRA, and risk) to structure deals and ensure smooth transition.
• Monitor industry trends and competitive landscape.
• Develop and maintain relationships with nonprofit organizations, community development financial institutions (CDFIs), housing developers, and public sector partners.
• Represent the bank at community events, industry conferences, and stakeholder meetings to enhance visibility and impact.
• Perform other duties as assigned; duties, responsibilities, and/or activities may change or new ones may be assigned at any time with or without notice.
• Comply with all Key Bank policies and procedures, including acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

• Bachelor’s Degree in Business, Finance, Economics, Urban Planning, or Real Estate (preferred)
• OR equivalent experience (required)

• 5+ years of experience originating low‑income housing tax credit (LIHTC) investment deals (required)
• Ability to structure and negotiate terms for affordable housing loans, including LIHTC and NMTC (required)
• Experience with community development lending or commercial real‑estate lending programs (Fannie Mae, Freddie Mac, HUD) (preferred)
• Proven track record in business development and client relationship management (required)

• Building and maintaining strong, long‑term relationships with clients, partners, and stakeholders to support business growth and client satisfaction.
• Understanding and applying LIHTC programs to structure and originate affordable housing investments.
• Assessing, structuring, and managing loans for commercial real‑estate projects, including affordable housing developments.
• Evaluating financial statements, project feasibility, and investment returns to support sound lending and investment decisions.
• Reaching mutually beneficial agreements with clients and partners through effective communication and deal structuring.
• Navigating and utilizing federal and state loan programs such as HUD, Fannie Mae, and Freddie Mac to support community development projects.
• Staying informed on trends, regulations, and market dynamics in affordable housing and community development finance.
• Clearly conveying information and ideas through verbal and written channels to internal teams, clients, and external stakeholders.
• Guiding teams, influencing stakeholders, and driving initiatives that align with organizational goals and community impact.
• Prioritizing tasks and managing multiple projects efficiently to meet deadlines and client expectations.
• Aligning investment strategies with social impact goals, particularly in underserved and low‑income communities.
• Identifying opportunities, anticipating challenges, and developing long‑term plans that align with business and community objectives.
• Identifying, assessing, and mitigating financial and operational risks associated with lending and investment activities.
• Un…