Unit Secretary Emergency NE

Overview

• DEPARTMENT: 26231 – Northeast ER
• LOCATION:
  
  15420 Collier Blvd, Naples, FL, 34120
• WORK TYPE:
  Full Time
• WORK SCHEDULE:
  
  12 Hour Day

The Northeast Freestanding ED is a 19-bed emergency department located in northeast Naples off of Immokalee Road. We are ranked in the top 10% in the nation for overall quality of care. Our emergency department has received numerous awards for patient experience and quality of care. Please apply so we can speak to you about our amazing team, department, and quality initiatives.

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to:
Provide higher acuity care and Centers of Excellence;
Offer Graduate Medical Education and fellowships;
Have endowed chairs;
Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and Pro Scan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there’s always more at NCH – for you and every person we serve together. Visit nchjobs.org to learn more.

The Unit Secretary position provides a vital link in the chain of Quality of Care, communicating and scheduling the physician orders, relaying patients’ requests and needs to the nursing and ancillary staff. The Unit Secretary maintains the non-clinical aspects of the nursing unit.

• Facilitates and coordinates physician orders, enters all appropriate nursing orders into Power Chart and maintains paper chart order.
• Maintains supplies, prepares reports and maintains unit records under the direction of the charge nurse or department manager.
• Assists and prioritizes non-clinical aspects of admission, discharges and transfers of patient, including hospital-to-hospital transfers via ground transport, helicopter and air ambulance.
• Maintains patient records by entering data according to the Healthcare System’s policy and procedures, preserving confidentiality, checking for deficiencies, and providing forms as necessary. Assesses all forms making sure all are signed and complete (labeled correctly).
• Answers patient call lights promptly and courteously, notifying the appropriate care giver of the patient needs. Possesses the ability to prioritize patient requests and communicate them to the appropriate resource.
• Receives physicians, visitors, and ancillary staff, assisting them when possible, including referring them to other departments or units within the NCH Healthcare system.
• Performs errands as necessary, including obtaining and returning supplies to Central Supply, Pharmacy, Lab, Dietary, etc.
• Demonstrates basic knowledge of patients currently on unit.
• Demonstrates polite and courteous phone etiquette with ability to clearly communicate with others.
• Restock supplies in the department as needed.
• Demonstrates effective organizational skills and ability to multitask.

• Minimum of High School or GED required.
• Intermediate computer knowledge:
  Uses Microsoft Word, Excel, Outlook, and Windows.