Medical Collections Specialist Hybrid

Seeking a Full Time Patient Account Representative / Medical Collections Specialist (Hybrid, Naples, FL)

Please note that fully remote work is not available for this position. You must be available to work on-site in Naples, FL as part of a hybrid work schedule.

The Insurance Collector is responsible for the full accounts receivable cycle. General duties include verification of benefits, secondary insurance filings, sending monthly statements to patients, following up on unpaid insurance claims, collection procedures on delinquent accounts, coordinating the resolution of claims, including initiation of appeals and verification of demographic and insurance information when needed, and assisting the business office as necessary.

All claims will be coded with CPT and ICD-10 codes according to the findings in the medical record, so the candidate must have a strong working knowledge of coding and billing processes.

• High School graduate or equivalent. Medical terminology and coding courses a plus.
• Two to four years of experience with third-party reimbursement, coding, and collections.
• Computer experience required for billing, word-processing, and spreadsheet entry.

• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must be able to communicate effectively over the phone, in writing, and in person.
• Participates in opportunities for continuing education.
• Demonstrates the ability to utilize recognized channels of communication.
• Demonstrates the ability to maintain good interpersonal relationships with patients, co-workers, and other health team members.
• Demonstrates reading and understanding an EOB from insurance payers.

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.

Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.