Front Desk Coordinator

Front Desk Coordinator

Partner Care, an affiliate of Jaffe Sports Medicine, is seeking a talented and compassionate Front Desk Coordinator to join our exceptional team.

Competitive wages, benefits that protect you and your family, and a 401(k) plan with a match to help you prepare for your future. We are also dedicated to building the work environment where our people grow and thrive. We want you to be a fan of where you work!

Job Location:

JSM North Naples - Naples, FL 34109

Travel Percentage:
None

Job Category:
Health Care

Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible.

We are committed to the betterment of our communities by providing comprehensive pain management care led by interventional pain specialists so that our patients can live their best functional lives. Our team of physicians, nurses, anesthesiologists, and staff are dedicated to ensuring that patients can improve their quality of life with pain relief that involves the use of cutting-edge technology.

• Compassion.
  
  We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion.
• Accountability.
  
  We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.
• Respect.
  
  We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.
• Excellence.
  
  We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement.

Together, we will be the most trusted source for pain management care. Our organization will grow rapidly, and we will maintain a culture of high performance.

Success will be the result of the team.

• Provides exceptional customer service in person and on the phone to patients, families, staff, vendors, and the community.
• Greeting patients.
• Collecting patient information.
• Verifying patient insurance.
• Maintaining patient accounts and records.
• Responsible for scheduling new patient appointments and follow up appointments.
• Oversees the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
• Upholding Partner Care’s core values of Compassion, Excellence, Integrity, Teamwork, Accountability and Growth Mindset.

The right person for this role will delight in providing a great experience to the patient, will have a curious mind that always looks for a way to improve, and be compassionate for patients experiencing chronic and/or acute pain. To be successful in this role, the person will be a great team member, working together with others, kind and friendly, open to feedback for growth, and a role model of our values.

• Associates Degree in Physical Therapy from an accredited university or technical institution.
• Current active and unrestricted (without sanctions) State License.
• Basic Life Support/Advanced Cardiac Life Support certification.
• Experienced preferred, but new graduates are welcome to apply!

We prefer at least two years of experience but are willing to train newer teammates with the right focus on patient care, service, and teamwork.

Jaffe Sports Medicine (JSM), founded in 1995, is a medical practice with board-certified physicians in Interventional Pain Management, Physical Medicine and Rehabilitation, and Orthopedic Surgery, and a team of licensed Physical Therapists. Our practice…