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Guest Experience & Reservations Coordinator
Job in
Naples, Collier County, Florida, 33939, USA
Listed on 2026-08-01
Listing for:
Naples-Zoo
Full Time
position Listed on 2026-08-01
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Seasonal / Summer -
Customer Service/HelpDesk
Event Management & Planning, Seasonal / Summer
Job Description & How to Apply Below
Naples Zoo in Naples, FL is seeking a dedicated Reservations Coordinator to manage all Zoo program reservations, including tours, field trips, toddler programs, animal encounters, and camp experiences. You will handle input in Gateway Ticketing Systems and coordinate with the Guest Services team.
The role requires strong organization, the ability to work with external partners, generate revenue and attendance reports, and provide excellent guest communication across phone, email, and in person.
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