Housekeeping Associate | Residence Inn Naples

Housekeeping Position

Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms

Ensures cart, linen, rooms, and equipment are clean and in working order

Accountable for guest satisfaction as it pertains to housekeeping service at the property

Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest

Works as a team player and actively contributes to the efforts of other departments as necessary

Understands and follows the company guest service recovery program

Understand and follow company lost and found procedures

Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations

Inspects rooms for maintenance needs and reports any maintenance service issues

Knowledgeable on the safe use of chemicals utilized within the housekeeping department

Follows all company procedures for guest/employee incidents

Knowledgeable of hotel emergency procedures

Produces required volume of work by planning, organizing and prioritizing work duties

Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures

Attends all required department and hotel meetings

Responsible for the proper use of all equipment and supplies

Education:

High school diploma or GED preferred

Experience/Knowledge/Skills/Abilities:

• Housekeeping/laundry experience preferred
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
• Maintains predictable and reliable attendance
• Ability to lift, push and pull up to 50 pounds consistently throughout the shift
• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more!

For benefits offered to regular part-time or on-call employees, please email

CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.