Assistant Director of Event Management

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club.

The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

Raise the efficiency and effectiveness of the day-to-day operation of the Event Management Department while personally planning and servicing conference business. In the absence of the Director of Event Management, assume full responsibility for the operation of the Event Management Department.

• In the absence of the Director of Event Management, assume full responsibility for the operation of the Event Management department. (5%)
• Finalize the requirements of personally assigned bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. (30%)
• Day to day supervision of the Event Management function. Including maintaining and monitoring the accuracy and effectiveness of all written communication procedures. These procedures include but are not limited to:
  Menu and Event Proposals, Contracts, Banquet Event Orders, Resumes, Daily Events Report, and Golden Sales and Catering Input Standards and execution of banquet events. (20%)
• Host and ensure maximum effectiveness of Banquet Event Order Meetings, Resume meetings, and participate in the review, audit, and assignment to the Event Managers of all booking turnovers from the Sales Department. (8%)
• Participate in the preparation and analysis of the Catering and Conference Services weekly financial forecast (3%)
• Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Event Management and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken. (5%)
• Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments. (5%)
• Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel. (2%)
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to:
  Morning Operations Briefing, Morning Event Management Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Weekly Board of Operations, Planning Meetings, and Menu Tastings. (15%)
• Respond according to the crisis management plan to any resort emergency or safety situation. (2%)
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee. (5%)

• Assist with all inquires within the sales, marketing and…