Human Resources Generalist

Human Resources Generalist

Mondofix Inc. Naples, Florida, United States

About Fix Network

Fix Network is a global leader in the automotive aftermarket industry, operating a network of trusted brands specializing in collision repair, automotive glass repair and replacement, and vehicle care services. With locations across North America and around the world, Fix Network is committed to delivering exceptional customer service, operational excellence, and innovative solutions while fostering a culture built on integrity, collaboration, and growth.

We are proud to invest in our employees' success by providing opportunities for professional development, career advancement, and meaningful contributions to a growing organization.

If you are looking for an opportunity to take your career to the next level and participate in something extraordinary Fix Network is the place for you!

The Human Resources Generalist is responsible for supporting and administering human resources programs and initiatives across a multi-state workforce. This role serves as a trusted partner to managers and employees, providing guidance on employee relations, compliance, performance management, recruiting, onboarding, training, benefits, and HR policies.

The HR Generalist will play a key role in supporting employee life cycle activities, ensuring compliance with federal, state, and local employment laws, and helping to foster a positive and productive work environment. The ideal candidate will have experience working in a fast-paced environment, supporting multiple locations, and utilizing HRIS platforms such as Rippling.

• Quality Orientation
• Time Management
• Creative and Innovative Thinking
• Development and Continual Learning
• Problem Solving
• Accountability and Dependability
• Research and Analysis
• Decision making and Judgement
• Ethics and Integrity
• Planning and Organizing
• Enforcing Laws, Rules and Regulations
• Coaching and Mentoring
• Communication
• Teamwork

• Provide guidance and support to managers and employees regarding Human Resources policies, procedures, employment laws, and company practices.
• Promote and educate employees on company benefits, programs, policies, and HR initiatives.
• Ensure compliance with all applicable federal, state, and local employment laws and regulations.
• Conduct workplace investigations and assist in resolving employee relations issues, employee complaints, and workplace conflicts.
• Coach managers on performance management, employee development, corrective actions, and difficult workplace conversations.
• Administer progressive discipline in accordance with company policies and procedures.
• Coordinate and facilitate the onboarding process for new hires, including new hire documentation, orientation, equipment coordination, and training assignments.
• Manage employee lifecycle changes, including promotions, transfers, compensation changes, and terminations.
• Conduct exit interviews and provide turnover analysis, trends, and recommendations to leadership.
• Maintain and administer employee records within Rippling and other HR systems, ensuring data accuracy and integrity.
• Process employee transactions within Rippling, including hires, terminations, status changes, and organizational updates.
• Assist with maintaining current job descriptions and developing new job descriptions as business needs evolve.
• Monitor employee training compliance and ensure completion of required company and regulatory training programs.
• Partner with Payroll and Benefits teams to ensure accurate administration of employee programs and records.
• Support safety and compliance initiatives, including OSHA training requirements, workplace safety programs, and regulatory compliance monitoring.
• Support employee engagement, recognition, and retention initiatives.
• Assist in the development, implementation, and communication of HR policies and procedures.
• Identify opportunities for process improvements and recommend solutions to enhance HR operations and employee experience.
• Conduct periodic visits to corporate offices, field locations, and company-operated facilities as required.
• Respond to HR inquiries and provide general assistance via phone, email, HRIS, and in person.
• Maintain confidentiality of employee and company information at all times.
• Complete special projects and other duties as assigned.

• Bachelor's Degree or College Diploma in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• SHRM-CP, SHRM-SCP, PHR, or similar professional HR certification preferred.
• Minimum of 2-3 years of progressive Human Resources experience.
• Experience supporting a multi-state workforce required.
• Hands-on experience with Rippling HRIS required.
• Experience managing onboarding and employee lifecycle processes.
• Experience conducting workplace investigations and resolving employee relations matters.
• Working knowledge of federal, state, and local employment laws and regulations.
• Experience with recruiting,…