CREO Support Engineer

Responsibilities:

• Act as first point of contact for problem resolution and resolve key systemic production issues

• Provide new hire onboarding and ongoing daily support of CREO (Multisite US)

• Create Teamcenter user training material and Document FAQs for repetitive user issues

• Document test cases for system integration testing and UAT

• Work on Teamcenter - Creo integration issues

• Provide Teamcenter support, this is a smaller portion of the role

Requirements:

• 5+ years' experience of Creo customizations and configurations on both server and client sides BMIDE using ITK, C++, JAVA and SOA.

• TC-Creo integrations, Active Workspace and Creo Integration.

• Daily User and admin support of Creo issues and if possible Teamcenter.

• Documentation experience to create test case documents and User training manuals is must.

• PLM experience with any of the following is desired Teamcenter, 3DExperience, or Windchill.

• Multisite expertise (US and Canada)

Desired:

• Direct experience with Teamcenter Configurations and supporting Teamcenter L1/L2/L3 issue

• Expertise in Workflows, Classification administration, project and Access Manager.

• Expertise in latest active Workspace versions configurations.

• Teamcenter configuration expertise for BMIDE

• Multi CAD support experience.