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IT Service Desk Analyst - Onsite Support Specialist
Job in
Naples, Collier County, Florida, 33939, USA
Listed on 2026-08-30
Listing for:
CrossCountry Mortgage, LLC
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Cross Country Mortgage, LLC is seeking an IT Service Desk Analyst I to provide onsite first-level support for desktops, laptops, phones, printers, and mobile devices in our Naples, FL location. You will document resolutions and ensure timely handling of requests across CCM systems.
The role requires strong communication, ticketing experience, and familiarity with Windows, AD, and VPN issues, with opportunities to grow within a fast-paced, employee-focused culture.
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