Senior Manager of Development Operations

OVERVIEW

Better Together works to end the root causes of poverty, dependency, divorce and child abuse by leveraging the power of the local church to provide struggling families with supportive relationships and meaningful work. Once properly supported, families can achieve independence, stay together and thrive.

This role is a pivotal leadership position overseeing the systems, strategy, and infrastructure that power a high-performing fundraising operation. The leader is responsible for managing a team with a focus on accountability, data-driven decision-making, and professional development. By fostering a culture of ownership and continuous learning, they ensure the team delivers on ambitious fundraising goals aligned with the organization’s mission and strategic priorities.

At Better Together, we are a mission-first team that shows up with purpose, humility, and grit. Our culture is shaped by five core values that guide how we lead, how we serve, and how we grow. If these values reflect who you are and how you work, you may be a great fit for our team.

• We Love Others
  :
  We lead with empathy, humility, and integrity. We treat every person with dignity, make people feel seen and valued, and do what’s right even when it’s hard.
• Do you treat people with respect, no matter their background or behavior?
• Do you make decisions based on what’s best for others, not just yourself?
• We Choose Gratitude: Gratitude fuels our joy and shapes how we show up. We focus on what’s possible, not what’s missing. We uplift others, celebrate progress, and keep perspective—even in the tough seasons.
• Do you stay positive and solutions-focused when challenges arise?
• Do you regularly speak encouragement and appreciation to your teammates?
• We Are Ideal Team Players
  :
  We are hungry, humble, and people-smart. We take initiative, lift others up, and work wisely with all kinds of people. The best teams aren’t made of perfect people—they’re made of teachable ones.
• Do you take ownership and go the extra mile without being asked?
• Are you open to feedback and constantly looking for ways to grow?
• We Do Hard Things
  :
  We don’t quit when things get hard. We press in with courage, keep a growth mindset, and do whatever it takes to get the job done. We don’t waste time on drama—we stay focused on the mission.
• Do you rise to challenges with resilience and a clear head?
• Do you consistently push through discomfort to deliver results?
• We’re All In
  :
  We carry the mission in our hearts and act like owners. We take full responsibility, build capacity in ourselves and others, and do the work that matters most.
• Are you passionate about transforming lives and communities through your work?
• Do you take initiative and show up fully—because you believe this mission is worth it?

We don’t hire just for talent. We hire for alignment, character, and commitment to the mission. Expect honest conversations about these values throughout the hiring process.

The Senior Manager of Development Operations will have four primary roles, broken down into key responsibilities. They are:

• Lead and develop direct reports by providing coaching, mentorship, and performance feedback, while fostering a culture of ownership, continuous learning, and professional growth.
• Establish and track key performance indicators to drive a results-based team culture.
• Lead weekly metric reviews and ensure accountability through dashboards and reporting.
• Collaborate with the executive leadership team and regional Executive Directors to align the development strategy with organizational priorities and long-term goals.
• Lead development briefings and check-in calls with the executive leadership team and regional Executive Directors to ensure alignment and accountability.

• Oversee the team’s analysis of donor trends, and giving behaviors to shape fundraising strategy.
• Review grant proposals and submissions for strategic alignment, quality, and clarity, ensuring consistency with organizational priorities and funder expectations.
• Manage the grant reporting calendar and quality assurance for submissions and…