Deputy General Manager – Administration, Governance & Human Capital

Description

Pelican Bay Foundation is a master homeowners association and premier luxury community in Naples, FL. One of the area’s largest exclusive enclaves, it spans more than three square miles and is bordered by pristine white‑sand beaches. Our community offers one of the most diverse slates of amenities and activities in the region.

The Foundation manages all amenities and common areas, including two beach facilities with private restaurants, three racquet facilities, two boardwalks, a fitness and wellness center, a community center, and approximately ~90 acres of land. With more than 6,500 residences and thousands of members, Pelican Bay is widely regarded as one of the most desirable communities in the country.

The Deputy General Manager – Administration, Governance & Human Capital (DGM–AGHC) is a senior leadership role responsible for the Foundation’s governance, financial integrity, compliance, information technology, human resources strategy, and organizational performance.

Reporting directly to the General Manager, this role safeguards the Foundation’s assets, ensures statutory compliance, and builds the organizational infrastructure required to support a high‑performing, service‑oriented team. This includes direct leadership of Finance/Accounting, Compliance & Member Services, Covenants, Information Technology, and Human Resources.

This role plays a critical leadership function in shaping workforce strategy, talent development, culture, and organizational effectiveness, ensuring Pelican Bay attracts, develops, and retains exceptional team members in support of its mission and member experience.

The DGM–AGHC partners closely with the General Manager, Board committees, and community stakeholders, and works hand‑in‑glove with the Deputy General Manager responsible for Community & Member Experience.

• Lead the Finance/Accounting team in delivering accurate, timely, and transparent financial reporting for approximately $25M in annual operations.
• Partner with GM & Treasurer on budgeting, forecasting, Capital spending, and funding plans.
• Monitor performance, strengthen internal controls, and ensure audit readiness.
• Provide financial insights and recommendations to the GM, Treasurer, Finance Committee, and Board for regular operations, annual planning and long‑term strategic plans.
• Partner with business leaders to provide insightful analytics which inform decision making.

• Provide executive leadership for the Human Resources function, including talent acquisition, onboarding, performance management, compensation, benefits, and employee relations.
• Develop and implement a comprehensive HR strategy aligned with the Foundation’s mission, culture, and operational goals.
• Lead workforce planning to ensure the organization is properly staffed and structured for both seasonal and long‑term needs.
• Establish and refine performance management systems that drive accountability, development, and results.
• Partner with leadership to build succession planning and leadership development programs.
• Oversee compensation philosophy and structure, ensuring competitiveness, internal equity, and alignment with performance.
• Ensure compliance with all employment laws and regulations.
• Strengthen employee engagement, retention, and workplace culture consistent with Foundation Core Values.
• Provide guidance on organizational design, role clarity, and departmental effectiveness.
• Lead HR policy development and modernization, ensuring consistency, fairness, and operational practicality.
• Serve as a trusted advisor to the GM and leadership team on all people‑related matters.

• Serve as staff liaison for governance‑related committees, ensuring clear communication and responsiveness.
• Ensure compliance with Florida Statute 720 and all relevant governance requirements.
• Develop and maintain policies and procedures that strengthen governance, compliance, and member services.
• Provide reports, dashboards, and insights that give the GM, Board, and committees confidence in governance processes.
• Oversee official…