Build-to-Rent; BTR Development Community Manager

Build-to-Rent (BTR) New Development Community Manager

Job Category: Operations

Requisition Number: BUILD
018879

Position: Build-to-Rent (BTR) New Development Community Manager

BB Living’s thoughtfully designed single-family rental homes draw inspiration from the simple joy of family connection, modern comfort, and true neighborhood spirit.

BB Living—the pioneering Build-to-Rent brand—has been creating exceptional rental communities since 2011 in 5 states and 24 cities and has become one of the country’s most respected names in premium rental living. In our newest communities, BB Living embodies heartfelt hospitality, care, and stress-free living that has been our calling card since we opened our first properties.

Designed with spacious 3- and 4-bedroom floor plans, attached garages, modern interiors, and resort-style amenities, our new homes preserve the signature warmth, quality, and sense of belonging in a fresh, contemporary living environment. BB Living continues to set the standard for elevated Build-to-Rent communities where residents can simply live more—welcoming them home to happiness every day.

Cardinal Management Group is seeking a dynamic and results-driven Community Manager to lead operations at a BB Living Build-to-Rent (BTR) community during lease‑up and stabilization.

This role is responsible for the full lifecycle of community performance—from pre‑leasing strategy and brand launch to operational excellence and long‑term asset performance. The Community Manager will act as both a business leader and culture driver, ensuring financial success while delivering an elevated resident experience aligned with BB Living’s premium product and Cardinal’s Core Values.

The ideal candidate brings a strong foundation in lease‑up execution, team leadership, and financial performance, with the ability to operate in a fast‑paced, entrepreneurial environment.

• Develop and execute a comprehensive lease‑up and stabilization strategy, including pricing, absorption pacing, and competitive positioning
• Establish and implement a data‑driven marketing plan to achieve occupancy and revenue targets, including grand openings, outreach efforts and events to drive awareness and traffic
• Analyze market trends, competitor performance, and demand drivers to continuously refine strategy
• Lead management of all prospect interactions, including initial contact, follow‑up, tours, leasing and conversion ratios
• Drive community performance to meet or exceed budgeted occupancy and NOI
• Manage all financial operations including budgeting and variance analysis
• Prepare and present monthly financial reports, identifying risks, opportunities, and action plans
• Optimize revenue through leasing strategy, pricing execution, and collections performance

• Lead and develop a high‑performing onsite team, including leasing and maintenance team members
• Oversee all day‑to‑day operations including leasing, maintenance, risk management, and resident services
• Foster a culture aligned with Cardinal’s Core Values and BB Living’s brand standards
• Ensure team accountability through training, coaching, and performance management
• Oversee vendor relationships including contracting, performance management, and invoice approvals

• Deliver a best‑in‑class resident experience consistent with BB Living’s product
• Proactively manage resident relations to maintain strong renewal retention and reputation scores, including ensuring timely resolution of service requests, lease concerns, and escalations
• Maintain strong community engagement through events, communication, and service excellence and ensure the community consistently reflects premium curb appeal, cleanliness, and operational standards
• Cultivate a positive online reputation via proactive review management and resident engagement
• Ensure compliance with all Fair Housing, regulatory requirements, company policies, and lease obligations
• Maintain accurate and complete property records, leasing data, and audit documentation
• Implement and monitor risk management and safety protocols
• Appl…