Regional Manager - Parks and Recreation

Collier County strives to be an employer of choice, and many of our employees build long‑term careers with us. The salary listed in the job description reflects the full pay range for this position, from entry level through advanced career stages.

NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.

Performs as the top‑level management position for one of several regions of the Parks and Recreation Division; administers, manages and assesses facilities such as community parks/centers, community pools/aquatic facilities, fitness centers, beaches, athletic fields, neighborhood parks, green space and trails.

• Supervises recreation staff in planning and implementing recreation programming at assigned County community centers and recreation.
• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Manages recreation programs, services, events, and special projects: monitors the development, implementation, and evaluation of new and ongoing programming to ensure a well‑balanced slate of programs based upon community needs analyses; offers programs which may include historical/cultural exhibits, art shows, concerts, lectures, interpretive/environmental, educational and community‑based events; ensures that records are maintained on activities, services and personnel in order to monitor and adjust recreation programs;
  
  oversees program/service evaluation process: including the accurate collection of data through surveys, questionnaires, interviews; useful analysis of data; develops and implements recommendations; and communicates findings in reports, memoranda, and other documents.
• Monitors park facilities to ensure that they are well‑kept; completes regular facility inspections; reviews staff inspections; works with the Facilities Management Division and Park Maintenance staff to ensure that work orders are submitted timely; regularly reviews work orders and reports delays; monitors park safety at assigned park facilities; works with Risk Management to identify and mitigate safety concerns; develops and implements proactive actions may include patrolling parks, developing a park presence, educating park users on rules of the park, and with special training, writing citations.
• Monitors large capital project repairs and replacements; manages smaller capital project repairs and replacements; documents project progress.
• Develops a customer‑centered environment through data‑based improvement plans; recommends revised practices and procedures to enhance customer service; and ensures that best management practices are followed; research, respond to and resolve difficult citizen/user complaints related to parks and recreation programs that are escalated to this classification's level; debriefs with staff to determine any future actions necessary to avoid repetition of the problem;
  
  escalates complaints to next level of management if necessary.
• Allocates funding sources; monitors and manages expenditures and revenue sources; monitors daily cash reports and recreation program fees.
• Prepares short‑ and long‑range recreation planning documents for the Recreation section of the Division including research, data collection, data analysis, recommendations, and report production; assists Division planning on projects such as CAPRA Accreditation, recreation plans, needs assessments, master plan and other comparable initiatives; manages recreation data to assist with section planning; develops program proposals.
• Manages internal control processes to ensure compliance with all practices, procedures, policies, ordinances, statutes, and federal laws: procures items and services; collects and reports fees and charges; monitors and documents inventory; reviews and approves works schedules, payroll, leave, and other timekeeping documents; ensures that staff is well trained by providing training opportunities and monitoring completion of required training; monitors implementation of safety and security practices, procedures, and plans;
  
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