Branch Manager Trade Center Way, Naples, FL

POSITION OVERVIEW

The Branch Manager is responsible for every aspect of the branch and its personnel. They lead the branch’s team, serve as the face of the company in the community, promote the company’s mission and philosophy, and manage daily office functions. Key responsibilities include establishing new client relationships, maintaining and expanding existing business relationships, sustaining and increasing profitability, recruiting and retaining team members, and ensuring that client orders are promptly filled with quality skilled staff.

• P&L Accountability – managing finances to an agreed‑budgeted P&L.
• Drive team to achieve annual and monthly sales/revenue goals.
• Oversee and maintain the integrity and accuracy of the physical inventory.
• Active involvement with escalated customer requests as needed.
• Ensure that customers receive efficient, expedient service by all personnel.
• Manage attendance, coach and counsel employees to reflect company standards and procedures.
• Create expectations, lead staff, and manage processes.
• Ensure all operations and cash handling are performed per policies and procedures.
• Ensure cleanliness and safety of the building.
• Manage display area to optimize sales and ease of usage.
• Introduce and implement new procedures and policies within the branch.
• Conduct regular meetings with staff.
• Evaluate staff performance through employee reviews.
• Partner with Corporate Human Resources to assess local employment market and support regional recruiting initiatives and staffing levels.
• Ensure adherence to organizational policies, protocols, and operating procedures to mitigate risk and protect branch and corporate resources.
• Provide regular feedback to the Director of Operations on overall branch operations.

• Bachelor’s in Business Administration or a related field.
• 3–5 years of strong management experience in sales, warehouse and inventory management.
• Experience in recruiting, coaching, training, and leading a branch or retail showroom sales team.
• Ability to motivate, lead, and develop staff.
• Enjoy working in a busy, fast‑paced, high‑energy environment.
• Effective communication skills with clients and internal employees (staff and skilled personnel).
• Minimum two years of customer service experience.
• Willingness to learn and adapt to change.
• Ability to prioritize and multi‑task.
• Detail‑oriented and well organized.
• Proficient in Microsoft Office (Excel, Word, Outlook).

• Medical
• Dental
• Vision
• Employer‑Paid Basic Employee Life and AD&D Insurance
• Employer‑Paid Long Term Disability
• Flexible Spending Accounts
• Voluntary Short‑Term Disability
• Voluntary Life and AD&D Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance

At Construction Resources, our people are the driving force behind everything we do. We are an equal opportunity employer committed to building an associate experience that celebrates growth, development, and purpose.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This is a full‑time position that requires overtime as business needs dictate.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice.