Market Operations Leader

Down to Earth
- Naples, 1296 Keri Island Road, Naples, Florida, United States of America

Posted Tuesday, July 7, 2026 at 4:00 AM

Job: MMOP-Market Operations Leader
- Lawncare Recurring (Operations)

We are looking for someone who truly enjoys helping to support the business. If you get energized and motivated about partnering with operations teams and interacting with people, this may be the job for you! If you describe yourself as organized and eager to learn with a desire to support your team, we want to hear from you!

As a Market Operations Leader you will be responsible for overseeing and driving operational performance across a defined geographic market. This role provides strategic and hands‑on leadership to ensure landscaping operations are executed safely, efficiently, and in alignment with company standards and financial goals. The Market Operations Leader partners closely with branch leaders, account management, and corporate teams to support growth, consistency, and exceptional service delivery across the market.

• Provide leadership and oversight for all landscaping operations within the assigned market, including maintenance, enhancements, irrigation, and construction services
• Drive operational excellence by ensuring productivity, quality, safety, and customer satisfaction benchmarks are consistently met
• Lead, coach, and develop branch managers, operations managers, and other field leadership
• Partner with sales and account management teams to support client retention, renewals, and growth opportunities
• Monitor and manage market‑level financial performance, including labor, equipment utilization, and operating margins
• Ensure compliance with company policies, safety programs, and regulatory requirements
• Standardize processes and implement best practices across branches to improve efficiency and scalability
• Conduct regular site visits and operational audits to evaluate performance and identify improvement opportunities
• Support workforce planning, hiring, training, and succession planning across the market
• Serve as an escalation point for complex operational challenges and key client issues

Performing other tasks as assigned

• Bachelor’s degree in business, operations management, horticulture, or a related field, or equivalent professional experience
• 8+ years of progressive experience in landscaping, construction, or field‑based service operations
• Strong financial and operational acumen with experience managing budgets and performance metrics
• Demonstrated ability to lead leaders and influence cross‑functional teams
• Excellent communication, problem‑solving, and decision‑making skills
• Ability to travel regularly throughout the assigned market
• Valid driver’s license

• Experience working in a commercial landscaping organization with large, field‑based teams
• Familiarity with private‑equity‑backed or high‑growth service organizations
• Strong knowledge of landscape maintenance, enhancements, irrigation, and construction operations
• Experience driving operational transformation, standardization, or process improvement initiatives
• Ability to balance strategic planning with hands‑on operational support
• Strong client‑relationship management skills with experience supporting large or complex accounts

The well‑being of our team members is important to us, and we want to ensure that you feel supported in your growth. Our benefits offerings include the following:

• Medical, Dental and Vision insurance
• Ancillary insurance benefits
• 401k with employer match
• Paid time off
• Paid holidays
• Weekly pay
• Ongoing training

Here at Down to Earth, we pride ourselves in our commitment to our team and the communities we support. With over 1,200 employees spanning across 12 locations, we provide premium commercial landscape development, maintenance, and enhancement services serving multiple regions across Florida.

We are invested in shaping the future of the green industry by focusing on community, continuous improvement, and quality every time. We approach each project with the same business strategy and principles that have made us successful for 30 years: surround yourself…