Regional Operations Manager

Please note that this is an in-office position based out of our Corporate Office in Naples, Florida.

• Ensuring schedules are properly posted to provide adequate coverage while managing payroll hours efficiently.
• Managing all aspects of the New York operations, including supporting existing salons and maintaining cleanliness.
• Identifying short and long term regional needs, such as talent development and retention, sales target achievement, and regional market expansion.
• Overseeing the New York leadership team, including talent development, recruitment, hiring, coaching, discipline, and separation as necessary.
• Working with the Executive Team to identify opportunities for business growth and regional market expansion.
• Driving District and Area Managers to meet monthly sales targets and providing sales support to all staff.
• Attending weekly and biweekly virtual meetings with District Managers and Area Managers to ensure alignment of operational objectives, resolve challenges, and drive continuous improvement.
• Ensuring compliance with company policies and local/state laws, addressing any lapses immediately.
• Regularly tracking and analyzing performance metrics, such as sales data, staff productivity, and operational efficiency.
• Developing and implementing employee engagement programs tailored to the region, ensuring alignment with corporate objectives.
• Staying informed about competitor activities and market trends within the tanning and fitness industry.
• Working closely with the Facilities Manager to develop and maintain efficient maintenance routes across all salon locations in the region, ensuring tasks are scheduled based on priority, criticality, and salon operational needs.
• Traveling weekly to salons within your designated region.
• Following all company policies and procedures.

• High school diploma or equivalent required;
  Bachelor’s degree preferred.
• Minimum of 35 years of experience in a management role overseeing multiple locations, ideally in the tanning, beauty, or hospitality industry.

• Quality orientation and high attention to detail.
• Excellent interpersonal and communication skills.
• Experience working with high performance teams.
• Problem analysis and problem resolution skills.