Member Service​/Marketing & Communication Coordinator

Member Services & Communications Coordinator The Moorings Golf & Country Club | Naples, Florida

The Moorings Golf & Country Club is looking for a friendly, polished, creative, and highly organized professional to join our team as our Member Services & Communications Coordinator.

This is a unique position for someone who enjoys wearing a few different hats. The role combines Member Services, Marketing, and Digital Communications and offers the opportunity to grow into greater responsibility for the Club’s website, mobile app, social media, and overall Member communications.

As one of the first points of contact for our Members and guests, this person will play an important role in creating the warm, welcoming experience The Moorings is known for. At the same time, they will help tell the story of the Club through engaging communications, photography, social media, event promotion, and digital content.

• Welcome Members and guests and provide exceptional, personalized service
• Answer and manage incoming calls, emails, messages, and Member requests
• Assist with dining, golf, event, and reciprocal reservations
• Help Members navigate the Club website and mobile app
• Coordinate daily information and communications between Club departments
• Maintain accurate Member information and assist with general administrative responsibilities
• Manage and update content on the Club’s website and mobile app (Members First)
• Assist with the Club’s social media presence across Facebook, Instagram, and Linked In
• Create and edit newsletters, email blasts, event promotions, flyers, digital signage, and other Club communications
• Assist with photography and content creation at Club events
• Maintain the Club calendar and help ensure Members receive timely, accurate information
• Work closely with Club leadership and departments including Golf, Food & Beverage, Membership, Accounting, and Maintenance

We’re looking for someone who is:

• Warm, outgoing, professional, and genuinely enjoys helping people
• An excellent verbal and written communicator
• Creative and comfortable working with social media and digital content
• Organized, dependable, and attentive to detail
• Comfortable balancing several different responsibilities throughout the day
• Proficient with or willing to learn Microsoft Office, Canva, website platforms, mobile applications, and Club management software
• Interested in growing into a broader marketing, communications, and Member Services role

Previous experience in hospitality, private clubs, customer service, administration, marketing, communications, or a related field is preferred. Private club experience is a plus, but not required.

This is a full-time, 40-hour-per-week position, generally scheduled Monday–Friday, 9:00 AM–5:00 PM.

During a few busier periods throughout the year, the schedule may occasionally shift to Tuesday–Saturday, particularly when the Club is closed on a Monday or when Saturday activity requires additional support.

Pay: $22–$25 per hour, based on experience, plus full-time benefits.

Pay: $22.00 - $25.00 per hour

Expected hours: 40.0 per week

Work Location:

In person

The Moorings Golf & Country Club is a welcoming private Club in Naples, Florida, offering a personalized Member experience centered around golf, dining, social activities, and community.

Our Mission:

Moorings Golf & Country Club provides a welcoming private club that fosters inviting social connections and a unique golf experience with elevated dining in a relaxed yet sophisticated coastal setting. As Naples’ oldest private club, we embrace tradition while offering an effortless, elevated lifestyle.

This is a great opportunity for someone who wants to become an important part of the Club, build relationships with our Members, and grow into ownership of our Member Services, marketing, website, and communications efforts.

We look forward to welcoming the right person to our team!