MSK Clinical Operations Supervisor

Essential Functions

• Supervise nursing and support staff, ensuring adherence to best practices and hospital policies.
• Coordinate surgical case flow to optimize OR efficiency and minimize delays throughout all departments.
• Assist in developing and enforcing policies and procedures to maintain safety, infection control, and regulatory compliance.
• Act as a liaison between the surgical team, anesthesiologists, and other departments to facilitate seamless patient care.
• Ensure proper staffing levels by assisting with scheduling, assignments, and workload distribution.
• Monitors work status and progress.
• Assists in the recruiting, hiring, orientation, development, and evaluation of all staff.
• Ensures that patients are treated courteously by all staff and that other visitors are screened and properly directed.
• Ensures that requests for information are handled promptly and effectively.
• Works with other administrative staff to ensure efforts are coordinated and high-quality patient care is provided.

This is an onsite position.

• Supervise nursing and support staff, ensuring adherence to best practices and hospital policies.
• Coordinate surgical case flow to optimize OR efficiency and minimize delays throughout all departments.
• Assist in developing and enforcing policies and procedures to maintain safety, infection control, and regulatory compliance.
• Act as a liaison between the surgical team, anesthesiologists, and other departments to facilitate seamless patient care.
• Ensure proper staffing levels by assisting with scheduling, assignments, and workload distribution.
• Monitors work status and progress.
• Assists in the recruiting, hiring, orientation, development, and evaluation of all staff.
• Ensures that patients are treated courteously by all staff and that other visitors are screened and properly directed.
• Ensures that requests for information are handled promptly and effectively.
• Works with other administrative staff to ensure efforts are coordinated and high-quality patient care is provided.
• Participates in professional development activities.

• Monitor and evaluate patient care practices to ensure compliance with clinical standards and protocols.
• Support nursing staff in managing complex patient cases and responding to emergencies.
• Promote a culture of safety by identifying and addressing potential risks or hazards throughout the hospital.
• Maintain proper documentation of patient care, safety incidents, and quality improvement measures.

• Mentor, coach, and provide ongoing education and training to nursing staff.
• Conduct performance evaluations and participate in staff disciplinary actions as needed.
• Assist in onboarding new nurses and ensure competency in surgical procedures and protocols.
• Foster a collaborative and supportive team environment.

• Participate in quality assurance and process improvement initiatives to enhance patient outcomes.
• Ensure compliance with hospital policies, Joint Commission standards, and state/federal regulations.
• Monitor and report on performance metrics, identifying areas for improvement.
• Assist in incident investigations and implementation of corrective actions when needed.
• Assumes other related responsibilities as required and assigned.

• Bachelor’s degree in nursing, healthcare administration, or related field required.

• 3+ years of experience in a healthcare or clinical coordination role, preferably in musculoskeletal care or surgical services.

• Licensed clinician (RN) Required, BSN Preferred.

• Principles, practices and basic knowledge of nursing services and ancillary departments.
• Working knowledge of basic hospital administrative functions.
• Development, coordination and delivery of medical services.
• Knowledge of musculoskeletal clinical practices, workflows, or rehabilitation care preferred.
• Government regulations and codes including but not limited to The Joint Commission, DNV, State Agencies, ARRA, COLA, Pharmacy Board, and Nursing Board.

• Exercising a high degree of initiative, judgment and discretion and decision making to achieve organizational objectives.
• Analyzing situations accurately and taking effective action.
• Establishing and maintaining effective working relationships with employees, providers, management and the public.
• Exercising judgment and discretion on developing, applying, interpreting and coordinating departmental policies and procedures.

• Ability to establish and maintain effective working relationships with a wide range of professional, administrative, technical and clerical staff in both a direct and indirect influential situation.
• Ability to communicate effectively both orally and in writing. Ability to effectively use computer applications such as spreadsheets, word processing, calendar, E-mail, and database software in performing work assignments.
• Ability to organize and integrate organizational priorities and deadlines.
• Ability to…