Client Services Representative

Do you love working with people but also have a passion for helping animals? Are you outgoing and friendly? Do you enjoy working with a team that is more like family? Animalife Pine Ridge is looking for a receptionist to join our close‑knit team. We are a 3‑doctor small animal hospital that practices progressive, compassionate medicine and surgery. Great communication skills and a great work ethic are a must.

You will get to enjoy our clients on the phone and in person. We are looking for someone who can multitask yet remain professional and courteous. The ideal candidate will create a wonderful first and last impression. We are busy, but expect all of our team to live out our mission statement and treat our clients as we would treat our families and our clients’ pets as though they were our own.

• Client relations, answering phones, and scheduling appointments
• Greeting clients in a warm manner
• Taking payment after services
• Daily reports, light cleaning duties, filing, and organizing
• Hands‑on care with patients
• Serving as the primary link in communication between the clients and the rest of the staff
• Avimark computer experience preferred
• Good computer skills, as we are a paperless office

Must be available to work days and a rotating Saturday schedule. Pre‑employment drug screening required.

• 401(k) and 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

• 8‑to‑10 hour shift
• Day shift
• Monday to Friday
• Saturday 4‑5 hour shift

• High school or equivalent (Required)

• Veterinary experience: 1 year (Preferred)
• Front desk: 1 year (Required)

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off for all eligible employees. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.