RV Resort Manager in Naples, Florida

RV Resort Manager

Marco Naples Naples, FL, US Regular Full Time Career Site

Job Summary:

RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day to day point of contact for guests and residents. They are responsible for administrative activities, marketing, leasing & home sales of new and pre-owned homes, property maintenance, budgeting & most importantly resident & guest relations

Job Duties:

• Ensures guests & residents receive the highest levels of service consistent with Sun's Customer Service philosophy
• Handles resident & guest complaints in a timely & professional manner, communicating through a variety of means
• Manages the rent collection process, including collecting, posting & depositing income from leasing of rental sites. Ensures bad debt is submitted to collections
• Handles delinquencies & approves eviction proceedings while adhering to Sun's policies
• Reviews residency applications & approves or denies residency
• Ensures compliance of policies designed to increase team member safety. Submits workers' compensation accident & incident reports on a timely basis
• Reports deficiencies which would adversely affect the operation of the resort to the RVP
• Enforces resort rules & regulations
• Ensures compliance with federal state & local agencies that regulate fair housing laws & resort operations
• Ensures that overall resort appearance is well maintained & groomed to Sun's curb appeal standards
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Monitors, codes & approves all invoices for operating expenses & sales related costs. Maintains petty cash & activity accounts
• Consults RVP to determine the best course of action in the event a question or situation does not have an established guideline
• Oversees & accounts for balancing of RV income nightly. Signs off on bank deposits and forwards RV income report to Main Office
• Inspects & recommends purchase & renovation of used/repossessed homes.
• Markets models, pre-owned & brokered homes for sale. Prepares documents to list and sell homes
• Identifies & prepares sites for Sun Homes models. Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins
• Assists RVP with developing a marketing strategy & maintaining effective advertising to attract prospective guests
• Assists RVP with preparation of annual operating budget. Provides accurate data to assist in capital expenditure & expansion budget needs
• Reviews monthly property accounting reports and compiles reports for the Accounting department. Prepares monthly explanation of P&L variances

Requirements:

• High School Diploma or GED (Required)
• 2 years in property management/resort experience, including 2 years of supervisory experience (Required)
• 6 months in previous sales and leasing experience (Preferred)
• 6 months in experience with Net Suite (Preferred)
• General knowledge of property maintenance
• Solid negotiation skills
• Ability to thrive in a fast-paced environment
• Working knowledge of basic accounting principles
• Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
• Basic computer proficiency, including email, the internet and Microsoft Office Suite
• Flexibility to respond to resort needs during non-business hours
• Ability to live on-site within the resort (housing provided), if applicable
• Must have a valid driver's license

REWARDING BENEFITS At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth.

In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive…