Associate Sales Manager

SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else.

The Associate Sales Manager, Naples serves as a key operational and agent support partner to the Managing Broker, helping drive agent success, brokerage compliance, and business growth across the Naples, Florida market. This role acts as a resource for agents throughout the transaction lifecycle, supports brokerage operations, facilitates training and adoption of company systems, and helps ensure adherence to Florida real estate regulations and company policies.

The ideal candidate is highly organized, service-oriented, knowledgeable in Naples, Florida real estate practices, and passionate about supporting agents in a fast-paced, growth-focused environment.

• Brokerage Operations & Compliance
• Support the Managing Broker in the administration of brokerage operations throughout Naples, Florida.
• Assist with transaction review processes to help ensure compliance with Florida Real Estate Commission (TREC) requirements and company policies.
• Partner with the Managing Broker to identify and address risk management concerns.
• Support agent licensing, onboarding, transfers, and affiliation processes.
• Assist in maintaining brokerage policies, procedures, and operational documentation.
• Stay informed of regulatory updates, industry changes, MLS requirements, and REALTOR policies.
• Agent Support & Training
• Serve as a primary point of contact for agent operational questions and support needs.
• Provide guidance and resources related to contracts, compliance, transaction processes, and company systems.
• Coordinate and deliver training sessions focused on brokerage operations, compliance, technology, and best practices.
• Promote agent adoption and proficiency of SERHANT. platforms, tools, and resources.
• Escalate complex legal, compliance, or transactional matters to the Managing Broker as appropriate.
• Support relationships with local REALTOR associations, MLS organizations, and industry partners.
• Assist agents with MLS, association, and professional membership matters as needed.
• Business Growth & Agent Experience
• Collaborate with the Managing Broker and market leadership to support agent productivity and retention.
• Assist with recruiting efforts, including candidate outreach, interviews, and onboarding support.
• Foster strong relationships with agents and contribute to a positive, high-performance culture.
• Support local events, meetings, and initiatives that enhance agent engagement and business development.
• Promote awareness and utilization of SERHANT. Ventures, Studios, , and other company offerings.
• * The company reserves the right to add or change duties at any time.

• Active Florida real estate license in good standing (Broker license preferred; Sales Agent license considered with relevant experience).
• 3+ years of residential real estate brokerage, operations, compliance, or sales management experience.
• Strong knowledge of Florida real estate contracts, TREC regulations, MLS rules, and REALTOR standards.
• Experience supporting agents and managing multiple priorities in a fast-paced environment.
• Exceptional customer service and relationship-building skills.
• High degree of professionalism, discretion, and integrity.
• Valid driver's license and reliable transportation.

• Organization and attention to detail
• Relationship management
• Problem-solving and critical thinking
• Time…