Thrift Shop Associate

Position: THRIFT SHOP ASSOCIATE
Imagine going to work and knowing every lamp, designer dress, or piece of furniture you sell helps fund care, comfort, and hope for families in our community. You have the ability to turn everyday sales into extraordinary impact. This isn’t a regular retail job—it’s a chance to be part of something bigger.
* We are accepting applications for future opportunities to join our team (full time or part time)!
* Avow Treasures is a boutique resale store offering gently used furniture, clothing, home décor, jewelry, artwork and housewares. All proceeds benefit the Avow Foundation which supports the only non-profit Hospice and Palliative Care program in Collier County.

Job Summary:

The Treasures Store Associate will be responsible for receiving donations and processing merchandise through the intake area. Ensure all sellable goods meet Treasures quality standards. Sort, clean and price items while maintaining consistent and competitive pricing standards. Cross train in other areas to ensure shift coverage if necessary. All Staff must be able to work assigned shifts between the hours of 8am and 6pm Monday through Saturday.

Essential Job Functions:

Effectively communicate with donors who drop off donations and process in-kind donation receipts.

Efficiently sort, clean, price and prep items for sale under guidelines provided.

Operate the point of sale (POS) system, and perform daily cash counting to reconcile the previous days business.

Assist in merchandising items throughout the store under the guidance and training from management.

Answer incoming calls within three (3) rings and refer calls to a manager as needed for scheduling donation pickups.

Create a friendly environment and respond courteously to all customers.

Respond to critical incidents such as fire, robbery, shoplifting, personnel or volunteer injury reports, and natural disasters according to company policy.

Performs other duties assigned.

Core Values

Innovation:

We embrace change and are always looking at creative ways to solve problems and serve new populations.

Integrity:

We are honest, hardworking, fiscally responsible professionals driven solely by the well being of our patients, their loved ones, and the communities we serve.

Collaboration:

We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community.

Celebration:

We believe in the importance of celebrating life and relationships.

Education:

We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life.

Computer

Skills:

Computer skills to include general knowledge of e-mail/Outlook as a means of communication with store Management.

Education/

Experience:

High School Diploma or GED preferred.

Language

Skills:

Communication skills of reading, writing and speaking in English.

Math

Skills:

Math skills including addition, subtraction, multiplication, division, and percentages/fractions.

Certificates, Licenses, Registrations:

Current, valid driver’s license. Valid auto insurance.

Other

Qualifications:

Previous Retail/Thrift Store experience is preferred, however anyone with a knowledge of interior decorating price points would be a good candidate. Knowledge of brand names and current trends. Ability to recognize and separate collectible, vintage and antique items.

Supervisory Responsibilities:

No supervisory responsibilities

Physical Demands:(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee may be required to sit, stand, walk, and reach with hands and arms, use hands to finger, handle, or feel.

The employee may be required to stoop, kneel, crouch, or crawl. The employee may need to lift and/or move up to 50 pounds. Employee may also be required to see, hear, and talk.

Work Environment:(The work environment characteristics described here are representative of those an employee…