Retail Associate - Naples, FL
Listed on 2026-06-03
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Retail
Retail Sales, Customer Service Rep
As the Olu Kai Retail Associate, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the Olu Kai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry.
WhatYou Bring
- The drive to hit and exceed individual and team sales goals.
- Ability to engage with new customers and build immediate and lasting rapport.
- A Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
- Expertise on Olu Kai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
- Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
- Attention to detail, upholds visual standards and store cleanliness.
- Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
- Thorough understanding of POS best practices and use for a seamless consumer experience.
- Brand ambassador for Olu Kai. Participate in local events and giveback programs.
- PT associate
- Employee Discount to all Archipelago brands (Olu Kai, Roark, Melin)
- Comped yearly product from all Archipelago brands
- Flexible work schedule
- Bonus Program eligibility
- Team building events
- FT associate >30hrs/wk
- Employee Discount to all Archipelago brands (Olu Kai, Roark, Melin)
- Comped yearly product from all Archipelago brands
- Flexible work schedule
- Bonus Program eligibility
- Team building events
- Medical, Dental, Vision insurance
- 401k and 401k employer matching
- Company paid life insurance
- Paid Time Off accrued annually
Skills & Qualifications
- Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
- Must be available for a minimum of at least three (4-8hrs) shifts a week.
- Must be available for holidays and weekends as necessary.
- Must be 17yrs or older. GED or high school diploma preferred and/or in action.
- Strong interpersonal and communications skills both verbal and written.
- An independent work ethic, excellent time management skills and organizational abilities.
- Positive attitude and high integrity.
- Must be able to lift, carry or otherwise move objects weighing up to 30lbs.
Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
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