Sales Associate Naples

Overview

Five Below is seeking part-time Sales Associates to deliver outstanding customer service, drive sales, and maintain an organized, well-stocked store. The role emphasizes excellent people and sales skills, attention to detail in merchandising, and seamless checkout experiences at the register.

• Greet and assist customers promptly:
  Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs:
  Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions:
  Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns:
  Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management:
  Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals:
  Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders to retrieve and put away stock
• Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers and team members in person or by telephone
• Frequently move across the sales floor to assist customers and retrieve/put away merchandise
• Work a flexible schedule including day, evening, weekends, and potentially overnight shifts and travel as required
• Identify and discern information regarding merchandise layouts, associate schedules, and standard operating procedures
• Remain in a stationary, upright position for extended periods as needed

Position Type:
Hourly

Position Starting At: $14.00