OMEGA Luxury Timepieces - Keyholder - Naples

Job Description

Ideal candidate will have relevant luxury retail sales experience and Keyholder or supervisory background. This position must possess exceptional customer service skills and a demeanor that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces and looking to become an essential member of our team.

The applicant of choice should have a proven track record of longevity with prior luxury employers.

• The Luxury Keyholder assists in leading retail operations, helps manage selling and supervises staff.
• Perform opening and/or closing boutique procedures.
• Liaise with Store Manager and Assistant Manager and demonstrate leadership capabilities in their absence and while on the sales floor with entire team.
• Demonstrate a deep knowledge of all of our unique and impeccable range of products and their distinctive characteristics.
• Cultivate enduring relationships with clients by providing memorable experiences which enlighten and provide insights into the ancestry of OMEGA.
• Utilize our expansive training techniques to engage, inform and retain a gratified and loyal client base.

• MUST possess 3 years of Luxury retail Sales/Keyholder experience, preferably in the timepiece or fine jewelry field.
• Demonstrates leadership qualities in as much as always representing the Manager’s vision and ensures that policies and procedures are upheld at all times.
• Impressive selling capabilities and notable customer service skills.
• Elevated ability to communicate effectively both written and orally.
• Robust adaptability to learn the technical aspects of our company collection of timepieces.
• Ability and willingness to train others in various areas of the business.
• Talented negotiation prowess.
• Passion for the art of selling.
• Must be able to work flexible schedule throughout the week.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution).
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution).
• Company paid life insurance and Long Term Disability.
• 18 PTO days per year, 23 PTO after 5 years.
• 7 days per year extended paid time for medical, parental and military leave.
• Holiday pay.
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance.
• Employee product discount.
• Transitchek Program – Save money on commuting to work and/or parking with up to $270 pre‑tax dollars per month.
• Internal transfer and growth potential.
• $500 Employee Referral Bonuses.
• Free parking (if applicable).

Tamiami Trail North 5415, 34108 Naples FL, United States (Florida)

The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.