Stocking Coach, Non-Complex, Management

(USA) Stocking 1 Coach, Non-Complex, Management

Naples, FL

R-2570072

$65,000 - $100,000/yr

Regular/ Permanent

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following the One Best Way (OBW) service model and managing customer service initiatives, including store community outreach programs.

Ensures customer needs, complaints, and issues are successfully resolved, develops and implements action plans to correct deficiencies, and provides process improvement leadership to ensure a high quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing and assisting in budgeting, forecasting, and controlling expenses in the business area to confirm they are indexed to sales.

Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, and recognizing associates. Coordinates and oversees job-related activities by developing and maintaining relationships with key stakeholders and supports teams in meeting customer and business needs, identifying goals, measuring progress, and addressing improvement opportunities.

Ensures compliance with company policies and procedures, supports company mission values and standards of ethics and integrity, and promotes a culture of belonging and continuous learning.

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.

For facilities that sell firearms, the position requires successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.

For facilities that sell only ammunition and have state‑specific requirements, the position may require a current state‑issued Certificate of Eligibility.

Associates must attend and successfully complete all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings, etc.).

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; general work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

3451 TAMIAMI TRL E, NAPLES, FL 34112‑4942, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

• Discount Card – Get 10% off on eligible items
• Live Better U – 100% covered tuition and books for educational programs
• Medical, dental, vision, and wellness programs for you and your family
• Access to mental health resources and assistance programs
• Training, leadership programs, and clear paths to advance
• Paid time off including sick leave, parental leave, family care leave, bereavement, jury duty, and voting
• 401(k) with company match, stock purchase option, and company‑paid life insurance
• Short‑term and long‑term disability benefits
• Military Leave Pay and adoption/surrogacy expense reimbursement

This job has an additional differential to meet legislative requirements, where applicable.