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Customer Experience Lead: Coaching & Growth
Job in
Naples, Collier County, Florida, 33939, USA
Listed on 2026-08-20
Listing for:
JCPenney
Full Time
position Listed on 2026-08-20
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
JCPenney in Naples, FL is seeking a Customer Experience Supervisor I to drive profitable sales growth by leading associates, coaching on customer service, and delivering checkout strategies.
You will model the Manager on Duty program, supervise cashier performance, manage staffing for peak times, and coordinate training with store leadership to ensure consistent service. The role emphasizes accountability and adherence to company standards.
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