Court Sports Concierge

Description

Join our team as a Court Sports Concierge
, providing exceptional member service while supporting tennis and pickleball programs and Court Sports operations

Quail West is one of Southwest Florida’s premier private clubs—where exceptional service, genuine hospitality, and a commitment to excellence define our culture. With an engaged membership, award-winning amenities, and a collaborative team environment, we take pride in creating a workplace that feels as rewarding as it is professional. To learn more about Quail West,  .

• This is a Full-Time Hourly Position
• Pay rate: $21/hour

Why Join the Quail West Team?
Some of our Benefits Include:

• Employee Referral Bonus
• Discounts on retail items at the Golf Shop
• Special parties & celebrations
• Uniforms
• Paid time off (PTO)
• 401k with employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Playing and practice privilege
• And many more!

What You’ll Do

• Provide friendly and professional service to members and guests.
• Assist with court reservations, lessons, and player check-ins.
• Process Pro Shop transactions and member charges.
• Assist with merchandise and maintain an organized Court Sports Shop.
• Support member communications and daily Court Sports operations.
• Assist with tennis and pickleball activities, events, and setup as needed.

Requirements

What We’re Looking For

• High school diploma
• Prior experience in front desk operations, reception, or guest services within a hospitality or club setting
• Proficiency with point-of-sale (POS) systems and software preferred
• Strong customer service and communication skills
• Excellent organizational and time management skills
• Tennis and/or pickleball knowledge preferred, but not required

• Be part of a team-focused environment where teamwork and quality service are valued.
• Build and expand your customer service and Court Sports experience.
• Enjoy competitive benefits, including 401(k) retirement savings.