BDC Sales Agent

BDC Sales Agent – Tamiami Ford | Naples, FL About Us

Tamiami Ford is a third-generation, family-owned dealership that's been part of the Naples community since 1973. We're not a mega-group with rotating managers and corporate red tape — we're a family business that treats our team like family. Our BDC is the front line of our sales operation, and we're looking for motivated, professional people who want to grow with us.

You'll be the first voice our customers hear. Your job is simple: connect with people, qualify their needs, and set appointments that actually show. You'll work closely with sales and management to make sure every lead gets handled quickly, professionally, and with care.

• Handle inbound and outbound calls, internet leads, texts, and emails
• Respond to leads promptly and professionally
• Schedule and confirm sales appointments
• Keep accurate notes and customer records in the CRM
• Re-engage unsold and inactive prospects
• Hit daily, weekly, and monthly performance goals
• Deliver a positive, high-energy experience every time

• Strong communication skills across phone, text, and email
• Confident, positive, goal-driven attitude
• Ability to handle objections without losing momentum
• Comfortable in a fast-paced environment
• Solid follow-up and organizational skills
• CRM experience preferred, but we'll train the right person
• Automotive BDC or call center experience is a plus, not required

• Top pay with a performance-based pay plan — the more you produce, the more you earn
• Full training provided
• Health insurance and 401(k)
• PTO and employee discounts
• Real career growth opportunities
• Leadership that actually supports you

Monday through Friday, plus every other weekend. This is a performance-based role — the more you work, the more you make.