Account Manager - Sales

Account Manager - Sales

Department: Sales
Reports To: Director of Sales & Marketing
Employment Type: Full Time
Shift: Day
Pay Rate Range:

Location: Naples, FL
FLSA Status: Exempt
Revision Date: 1/20/2026
Final date to receive applications: Ongoing until filled

The Account Manager will act as primary contact representing Pelican Wire for all aspects of their assigned customers. This team member will fulfill incoming orders, upsell / cross‑sell, and manage the customers’ needs ensuring Company and Customer goal attainment with highest customer satisfaction. The Account Manager will also drive new business through consistent execution of demand creation activities.

• Embedding yourself into your assigned clients’ business so that you become part of managing their operations
• Making operational and strategic recommendations to further your accounts’ goals
• Tenaciously identifying and responding to revenue opportunities within assigned customer accounts through the phone, web, emails, presentations, programs and other activities
• Setting pricing and negotiating terms of sales in accordance with company guidelines
• Generating, qualifying, and following‑up on prospects, leads, and referrals
• Responding to requests from customers for information
• Ensuring proper identification, planning, account qualification and needs analysis by partnering with other departments (Engineering, Quality, Scheduling, Production, Shipping)
• Telephoning customers to identify appropriate contacts, qualify and drive leads through the sales pipeline once identified by Business Development
• Working closely with other Account Managers, CSRs, and Business Development
• Troubleshooting customer issues through internal resources (see Departments above) and external resources (research, benchmarking)
• Maintaining a high volume of activity including outbound calls, emails, and social selling
• Exceeding monthly, quarterly and annual sales quotas
• Thriving on change while remaining highly organized, optimistic, and coachable
• Keeping management informed of all activity, including timely preparation of reports
• Remaining knowledgeable and up‑to‑date on changes and developments in the wire and cable, engineered manufacturing, and B2B industries

• 4 year degree and 2+ years of successful growth in B2B inside sales or a combination of equivalent education and experience
• Strong track record of achievement selling custom engineered manufactured goods
• Previously trained in consultative / value based selling
• Strong communication proficiency and customer service mindset
• Business acumen and attention to detail
• Quick learner and not intimidated by ambiguity
• Ability to analyze information and solve problems
• Technical capacity, use of ERPs and CRMs
• Bi‑lingual English/Spanish (preferred, not required)

While performing the responsibilities of the job, the employee is required to talk, hear, stand and walk. The employee is often required to use their hands and fingers, to handle or feel, grasp, reach, lift, push and pull. The employee is occasionally required to climb, stoop, kneel, crouch or crawl.

This role may require working near industrial equipment that can generate electromagnetic fields (EMF). Exposure to electromagnetic fields (EMFs) may affect certain implanted medical devices. We are committed to providing a safe workplace. If you believe you may need an accommodation to perform the essential functions of this job, please let us know during the application process or at any time.

Those that excelled at this position in the past have had the following qualities, characteristics, or traits:

• Exceptional work ethic and dedication to their company, and able to follow the Company Core Values.
• Comes to work every day with a great attitude.
  Thinks like an owner
  .

Pelican Wire is a part of Wire Experts Group, Inc. (WEG), which is comprised of premier manufacturers of specialty wire and cable products with a legacy of delivering high quality, superior customer service and engineering excellence. Our products are used in a broad range of applications including…