Community Account Manager

Location: Naples, FL
Pay: $72,000 annually

We are seeking a highly motivated Community Account Manager with strong project coordination, communication, and relationship management skills to support customer experience initiatives. This onsite role requires the ability to manage multiple priorities, present effectively, and build meaningful connections with both internal teams and external customers.

• Manage multiple community accounts, projects, and customer relationships simultaneously
• Deliver presentations on services, processes, and updates to various audiences
• Provide exceptional customer support and resolve issues efficiently
• Build and maintain strong relationships with residents, property managers, and stakeholders
• Collaborate with cross-functional teams to achieve shared goals
• Support change management initiatives and process improvements
• Maintain accurate data entry and CRM records

• 3-5 years of related experience or Bachelor's degree in Business, Marketing, or similar field
• Strong communication, presentation, and organizational skills
• Ability to work in a fast-paced, dynamic environment
• Experience with CRM systems and Microsoft Office
• Telecommunications industry knowledge preferred
• Valid driver's license and willingness to travel up to 40%

• Competitive salary ($72K) + strong benefits package
• Supportive, team-oriented environment
• Growth and development opportunities

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.