Charter Sales Executive

Charter Sales Executive

The Charter Sales Executive is responsible for managing, retaining, and expanding a portfolio of private aviation clients while developing new revenue opportunities for Jet 1. The Executive will assume an established book of business and will also have the opportunity to transition existing client relationships to Jet 1 and cultivate new accounts through prospecting, referrals, networking, and exceptional service.

• Serve as the primary point of contact for an assigned portfolio of Jet 1 clients.
• Develop a detailed understanding of each client’s travel preferences, aircraft requirements, service expectations, and booking history.
• Maintain proactive communication and anticipate upcoming travel needs.
• Deliver responsive, discreet, and personalized service before, during, and after each trip.
• Strengthen client loyalty and retention through professionalism, attention to detail, and effective problem resolution.

• Respond promptly to charter inquiries and prepare accurate, competitive, and professionally presented proposals.
• Source suitable aircraft through Jet 1’s managed fleet and approved operator network.
• Evaluate options based on safety, aircraft quality, availability, routing, pricing, and client preferences.
• Negotiate pricing and commercial terms while protecting Jet 1’s profitability and maintaining value for the client.
• Coordinate with operations, flight crews, vendors, and internal departments to ensure seamless trip execution.
• Monitor active trips and communicate schedule changes, disruptions, or operational considerations promptly.

• Introduce and transition eligible existing client relationships to Jet 1.
• Generate new business through prospecting, referrals, strategic partnerships, networking, and relationship-driven outreach.
• Build relationships with executive assistants, family offices, corporate travel departments, luxury advisors, and other referral sources.
• Identify opportunities to expand client relationships across charter, jet card, aircraft management, and aircraft sales services.
• Re-engage inactive accounts and increase charter activity within the assigned portfolio.
• Maintain an active and measurable pipeline of prospective clients.

• Maintain accurate records of client communications, preferences, proposals, trips, and sales activity within Jet 1’s systems.
• Collaborate with operations, accounting, management, and other departments to provide a consistent client experience.
• Provide complete and accurate trip information and assist with payment collection or account reconciliation when necessary.
• Participate in sales meetings, pipeline reviews, training, and performance discussions.
• Report client activity, revenue opportunities, account risks, and business-development progress to management.

• The Executive is expected to conduct all business with integrity, discretion, urgency, and professionalism. Success will be measured by client retention, profitable revenue growth, new-account development, response time, client satisfaction, repeat bookings, pipeline activity, record accuracy, teamwork, and consistent representation of Jet 1’s standards of safety and service.