Security Officer, Residences

About the Role

The Security Officer is responsible for the day‑to‑day security of the Naples Beach Club residences to ensure the safety and security of all guests, employees, and property. The role includes risk and loss management, supporting workplace safety, life/fire safety systems, and preventing situations that could jeopardize the safety and operation of the hotel. The ideal candidate must have strong communication and problem‑solving skills.

• Be part of the opening team
• Assist the Hotel team with responsibility to ensure the protection of guests, patrons, associates, their property, Hotel property, building and grounds.
• Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards.
• Respond to and mediate all non‑emergency security calls, minor injuries, disputes, stressful and complicated issues.
• Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.
• Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life system and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security and fire hazards. Able to walk/run upstairs carrying a fire extinguisher.
• Implement all policies and procedures regarding security and safety.
• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Assist with Workers Compensation, complete reports, and maintain a health and safety.
• Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow‑up on investigations, approve reports and logs. Initiate and assist General liability reports. Promote loss prevention through training and awareness throughout the building to reduce claims.
• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
• Interact and conduct V.I.P. escorts in a professional and courteous manner.

• High school education or equivalent experience
• Average reading, writing, and oral proficiency in the English language.
• 1 year of experience in law enforcement or security work preferred but not required.

• Lucrative salary
• Market‑leading benefits package that includes Medical, Dental, Vision, and 401(k) with employer matching, all starting at 30 days
• Time off plans starting on the day of hire
• Opportunity to be a part of a cohesive team in an inclusive work environment
• Complimentary and discounted hotel stays around the world
• Wellbeing and mental health initiatives and focused company
• Embracement and promotion of diversity in our workplace
• Complimentary employee meals and beverages
• Tuition reimbursement

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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Visa Requirements: US work authorization is required.