Wellness Specialist DT

• LOCATION: 399 9th Street North, Naples, FL, 34102
• DEPARTMENT: 17095 - Wellness
• WORK TYPE: Per Diem
• WORK SCHEDULE: Variable

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care. NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to:
Provide higher acuity care and Centers of Excellence;
Offer Graduate Medical Education and fellowships;
Have endowed chairs;
Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and Pro Scan. Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

The Wellness Specialist assists in the planning and development of a wide variety of health/fitness related programs. Additionally, this position interacts to a great extent on a one‑on‑one basis with members.

• Utilize American College of Sports Medicine (ACSM) guidelines to develop safe and effective personal exercise programs based on client’s current and past health conditions and health goals.
• Provide individualized exercise programming, program progression and monitoring during exercise of physical therapy graduates, cardiac rehab graduates, concierge medicine members and other special populations.
• Utilize ACSM guidelines to administer fitness testing services to include sub‑maximal and maximal graded exercise tests as well as strength, flexibility and body composition tests.
• Provide one‑on‑one instruction on proper use of exercise equipment for optimal benefits based on health status and goals.
• Provide excellent customer service to all Center members and guests according to NCH core values.
• Assist Program Coordinators in planning and presenting appropriate fitness/wellness programs to NCH employees and Center members/guests.
• Market Center programs internally and externally to drive attendance and achieve revenue goals.
• Supervise member/guest activities on fitness floor to support safety.
• Attain and maintain a thorough working knowledge of each piece of exercise equipment and communicate safe usage to Center members/guests.
• Conduct fitness equipment orientations for new and existing members.
• Share ideas about general Center functions in a positive and supportive manner.
• Accept personal responsibility for professional growth and development.
• Understands and enforces Center policies and procedures with members/guests using excellent customer service skills.
• Regularly clean and organize fitness equipment and workout areas to ensure a safe and healthy environment for Center members/guests.
• Understand and utilize chain‑of‑command problem‑solving techniques.
• Strive to be flexible, as the need arises, to cover alternate work hours in all areas of the Center.
• Demonstrate willingness to cross‑train to assist with front desk operations.
• Identify, address and resolve member/guest problems or complaints.
• Maintain current knowledge of industry developments and new programs and propose additions, as appropriate, to best serve our clientele.
• Maintain knowledge of Center programs and services and assist with the marketing and communication to Center members, guests, NCH employees and the community.
• Actively assist and support departmental activities to ensure operational and salary expenses are equal to or less than approved budget.
• Understand the principles and concepts of Performance Improvement. Look for opportunities and solutions for process improvements and strive to improve job skills.
• Other areas as assigned.
• May be responsible for being the Pool Operator when assigned. See Pool Operator Job Description for essential responsibilities, education, experience, and requirements.

• Minimum of a Bachelor’s degree in Exercise Science, Health Promotion, or a related health and fitness field required.
• CPR, AED certification required upon hire. Within 90 days must complete CPR, AED, and First Aid through American Heart Association or American Red Cross.
• Minimum of one year experience in a wellness/fitness setting preferred.
• Nationally recognized certification (ACSM, NSCA, etc.) strongly preferred.
• 6 months fitness testing experience preferred.
• Intermediate computer knowledge:
  Uses Microsoft Word, Excel, Outlook, and Windows.