Ramp Assistant

Ramp Assistant I – Full-Time, 40 Hours

Naples Airport Authority serves the community with a purpose of providing a safe, efficient and financially sustainable airport that best serves the overall interests of the community.

We are looking for a Ramp Assistant to provide exceptional customer service by welcoming all who arrives at Naples Aviation either curbside or gate-side. Inquiries about our customers' needs and assists them in a professional, safe, and efficient manner with luggage, directions, catering order delivery and relocation of vehicles.

• Coordinates and serves our customers with valet parking their vehicles according to our policy and standards.
• Lifts, loads, and unloads baggage and cargo, safeguarding it from damage, loss, and weather.
• Held accountable for accuracy of back-of-house activities, prepares catering, coffee, ice, and papers and that all other services are rendered in a timely manner to support our purpose of providing an exceptional airport experience.
• Effectively communicates customer movements to Customer Service Representatives and Dispatchers ensuring timely response within the terminal.

• A valid Florida driver's license with driving record meeting Authority standards required.
• High school diploma or general education degree (GED).
• At least six months of related customer service experience.
• Ability to operate manual and automatic transmission vehicles, including Authority vehicles, golf carts, and customer-owned vehicles.
• Communicate effectively over two-way radio.
• Ability to frequently lift and/or move up to 75 pounds.

• Excellent Benefits Package, including $0 cost to employee Medical and Dental plan
• Generous 10% Company Paid Retirement Plan
• Vacation, Personal Leave, Sick Time, Paid Holidays
• Annual Incentive Award and Career Development Programs
• Wellness stipend $600 annually
• Tuition and Education Reimbursement up to $7,000 a year
• Winner of Best Places to Work in Southwest Florida! Starting Pay: $17.74 per hour

The open position will be on the 2:00-10:00pm shift schedule.