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Change Management

Director of Customer Success Adoption & Outcomes

Job in Naples, Campania, Italy
Listing for: Altro
Full Time position
Listed on 2026-07-22
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 90000 - 150000 EUR Yearly EUR 90000.00 150000.00 YEAR
Job Description & How to Apply Below
Salesforce Napoli is seeking a highly driven senior professional to own and execute a cross‑functional CS adoption program, delivering strategic insights and operational results across regions. You will lead benchmarking, governance, and analytics to drive a pull‑based adoption motion and robust program execution.
The role requires 10+ years in management consulting, customer success, or strategy within B2B SaaS, plus strong communications and stakeholder management across Sales, CS, Product,

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