Youth Services Lead - Youth Services Department

Position Summary

The Napoleon Public Library is seeking an enthusiastic, customer-focused individual to lead our Youth Services Department. This position oversees and provides reference and circulation services, assists patrons with library resources and technology, develops and presents programs, supports collection development and maintenance, and promotes library services throughout the community. Cultivates relationships with and among the community to inform and shape the Library’s work.

Supervises a staff of Youth Services employees. The successful candidate will demonstrate adaptability in a dynamic public service environment and a commitment to providing free and equal access to information, resources, and services for all.

• Identifies the kinds of library resources, programs, activities, and support with potential for addressing the needs identified by partnering educational institutions and community organizations; determines how the Library can be strategically and sustainably positioned to have genuine impact in communities served.
• Develop and maintain Youth collection. Assist with cataloging, processing, repair, shelving, inventory, and weeding of youth collection.
• Builds and maintains relationships with community organizations and institutions to identify and prioritize the kinds of activities that draw upon the Library’s expertise and capabilities; identifies and activates the ways in which the community can meaningfully inform and impact the work of the Library.
• Prepares and schedules programming and outreach events. Manages program resources effectively.
• Develops, implements, and assesses the Library’s outreach and collaboration strategy in consultation with the Director.
• Supports the mission and goals of the Library.
• Reports to Director, and follows additional directions from Fiscal Officer.

Models behaviors consistent with the Library’s standards of service to enhance the patron experience.

Cultivates a transparent, collaborative, and supportive team environment.

Responds to situations in accordance with Library policies and in a manner that enhances the reputation of the Library as a public service organization.

Maintains effective two-way communication among peers and staff; seeks to understand, actively listens, accepts and provides feedback and demonstrates flexibility in order to enhance team effectiveness and ensure quality outcomes.

Assists with interviews, recommends, on boards, cross-trains, and supervises staff.

Works with Director to set performance measures, and provides regular feedback, and holds staff accountable.

Interprets, explains, and upholds adherence to organizational policies, processes, and standard operating procedures.

Delegates and monitors special projects.

Prepares shift schedules to support the Library’s efforts.

Reviews and approves staff timecards.

• As a building keyholder, performs opening and/or closing procedures including maintaining the security of the cash drawer, ensuring set up or shut down of equipment, and unlocking or locking doors.
• Develops and maintains supportive and professional relationships with patrons
• Register patrons for library cards and maintain patron records ensuring patron privacy.
• Process checkouts, returns, reserves, and financial transactions.
• Participates in professional learning opportunities to enhance leadership, library services, and operational effectiveness. Shares knowledge with staff, implements best practices, and fosters a culture of learning and continuous improvement within the department.
• Monitors the development of regional and national trends relevant to the theory and practice of library youth services and community engagement
• Other duties as assigned

• Mi…