Key Account Management Specialist

Specialist - Key Account Management

Location:

Nashik

About Us
Stay Vista is  India’s largest villa hospitality brand  and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays.  Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes.  We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India.

Why Work With Us?
At Stay Vista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create.

Your Role
As an  Specialist   at Stay Vista , you will take a leadership role in managing pricing strategies, ensuring price parity, setting promotions, and negotiating pricing with homeowners to maximise revenue. In addition to overseeing the quality control and online reputation of all property listings, you will drive revenue targets for stays, F&B, and add-on services while managing inventory effectively. Acting as the primary point of contact for homeowners, you will handle communications, manage escalations, settle accounts, and secure agreements.

You will also focus on market demand analysis, competition tracking, and property upgrades to stay competitive. A key part of your role includes securing homeowner referrals for new property supply and increasing the commercials of each home. Furthermore, you will lead initiatives to enhance homeowner app adoption and collaborate with brand and marketing teams to boost property performance and revenue growth..

About You
Conduct 12-month price checks and maintain price parity. Manage promotions, negotiations with homeowners, and revenue targets for stays, F&B, and add-on services. Perform source analysis for revenue growth and oversee commercial terms for all properties.
Strong communication and relationship management skills, with a background in the villa/hospitality industry and based out of Nashik, with the ability to build and maintain strong relationships with property owners.
Oversee QC of listings, inventory management, and property upgrades. Ensure agreements are signed, accounts settled on time, and standards maintained across properties.
Act as SPOC for homeowner communication, grievance handling, and escalations. Schedule regular calls/meetings with homeowners and supervisors. Drive Homeowner App adoption and provide necessary training
Map and track market demand, competition, and trends. Manage owner referrals and support new property onboarding. Coordinate with brand and marketing teams to enhance visibility.
Manage online reputation and ensure consistent brand presence across platforms.
4 years of work experience in similar work.
Bachelor's degree in Hospitality Management, Marketing, Business Administration, or a related field (an equivalent combination of education and experience may be considered)
This position includes tasks supporting Owner and Guest Management, as determined by organizational needs

Bonus Points - These are non-essential, but a bonus if you have them!
Knowledge of Hospitality industry with demand and supply of the market, channels, extranet, Channel manager, Pricing, and analytical skill, Homeowner management.

Key Metrics:
What you will drive and achieve
Total Revenue Generated
Properties Meeting 80% of Target
Number of Queries Generated
Churn Rate (%)
OTA Review Collection Rate for the Previous Month (% )

Our Core Values:  Are you a  CURATER?
Curious :
Here, your curiosity fuels innovation.
User-Centric :
You’ll anticipate the needs of all our stakeholders and exceed expectations.
Resourceful :
You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways.
Aspire :
Keep learning, keep growing—because we’re all about continuous improvement.
Trust :
Trust is our…