Tax Examiner Ii

Career Advancement Opportunities

In-Band Advancement Available: ☐ Yes ☒ No

Revenue Administration

Taxpayer Services Division

109 Pleasant Street
Concord, NH 03301

Position # 30531

$17.81/hour - $23.39/hour

See total compensation information at the bottom of announcement.

The State of New Hampshire, Revenue Administration, Taxpayer Services Division has a full-time vacancy for 13-2080 Tax Examiners-2.

Examine taxpayer returns and information for preparation of processing using standard specialized equipment; process returns/documents and remittance according to established procedures to ensure correct processing and posting of tax documents and payments.

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Education/

Experience:

Equivalent combination of 2 years of education and experience after completion of high school. Education and experience must be in accounting, auditing, business, economics, finance, computer information systems or related field.

License/Certification: None

Other Requirements: None

Trainee Option: Candidates with an equivalent combination of 1+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.

• Knowledge of state and federal tax forms.
• Knowledge of auditing and examining forms and documents.
• Knowledge of accounting principles and methods.
• Ability to establish and maintain necessary records of tax returns and other tax forms.
• Ability to perform accurate mathematical computations.
• Ability to enter data and information into computerized systems.
• Ability to apply department rules and regulations to individual situations.
• Ability to comprehend and follow written or verbal instructions.
• Ability to convince others using factual data and information.
• Ability to use judgment and tact in dealing with taxpayers, employers, accounting/payroll representatives, and fellow workers.
• Ability to establish and maintain effective working relationships with taxpayers, employers, accounting/payroll representatives and fellow employees.

None

In-Band Advancement Available: ☐ Yes ☒ No

Criteria:
None

Broad Group Level Advancement Available: ☐ Yes ☒ No

Criteria:
None

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

• Review taxpayer records for discrepancies, timeliness of filing, refunds, notice of assessments or credit carry-overs ensuring account reconciliation. Issues refunds for over payment of taxes or Notice of Credit Adjustments for supervisor approval.
• Review and correct data captured by an Optical Character (OCR) recognition system. Verify fields for accuracy as well as false positive type data fields. Define variables and corrects unrecognized data elements. Monitor data input and output and recommend strategies to correct validation errors. Edit rejected documents and make necessary corrections to allow documents to process accurately through all Revenue systems. Maintain OCR equipment.
• Review transactions routed to error suspense and make necessary corrections for processing to taxpayer accounts.
• Contact and respond to taxpayer inquiries in person and by telephone to provide instructions on forms and procedures and request supporting documentation, in accordance with state…