Lead Customer Service Advisor
Job in
Nashua, Hillsborough County, New Hampshire, 03060, USA
Listed on 2026-08-16
Listing for:
Pep Boys
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Lead all Customer Service Advisor duties at an advanced level and mentor team members;
Act as a key holder for opening/closing store and ensure operational procedures;
Serve as primary on-site leader when Service Center Manager is not present and resolve issues;
Coach and onboard Customer Service Advisors to improve performance and customer satisfaction;
Partner with technicians and management to drive sales and improve customer retention
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