Premier CSM Lead - AI Adoption & Mgmt
Listed on 2026-09-30
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Customer Service/HelpDesk
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IT/Tech
IT Consultant
Relativity seeks a Lead Customer Success Manager to own Premier-Tier customer outcomes, coordinating cross-functional teams (TAM, Adoption Services, Exec Sponsor) to deliver high-value success programs. You will drive AI adoption strategies, governance, and change management for complex legal workflows at the executive level.
You will lead and coach the CSM team, develop scalable playbooks, and maintain strong C-suite relationships, aligning renewal and growth initiatives with customer
We are currently recruiting a Premier CSM Lead - AI Adoption & Change Mgmt for our team in NH, United States.
This is an excellent position to take on the Premier CSM Lead - AI Adoption & Change Mgmt role at Relativity.
As a Premier CSM Lead - AI Adoption & Change Mgmt, you will play an important part at Relativity in NH, United States.
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