Security Officer

The Nash Casino, a premier gaming and entertainment destination in New Hampshire is seeking a motivated candidate that is eager to work in a dynamic and growing environment.

The Security Officer is responsible for protecting company assets and providing a safe environment for team members and guests. All duties are performed in accordance with all Nash Casino policies and with the highest level of integrity.

• Gives directions and provides escorts to guests in need.
• Provides assistance to civil and law enforcement authorities.
• Assists with jackpot verifications as needed.
• Regularly provides escorts of money and persons in money handling positions.
• Provides emergency first aid to guests and team members as necessary.
• Patrols all sections of the property to identify safety hazards and breaks in security standards.
• Interviews, investigates and documents all applicable incidences in accordance with company policy.
• Records lost and found detailed descriptions of people and incidents.
• Utilize the security radio as instructed and always in a professional manner.
• Meets the attendance guidelines of the department and adheres to departmental and company policies.
• The ability and willingness to work in a fast‑paced and high‑volume environment.
• To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
• The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
• The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
• Maintain regular attendance at scheduled shift and staff meetings
• Maintain professionalism and a friendly and approachable demeanor throughout the shift.
• Assist with training/mentoring of new team members as requested.
• Maintain all appearance standards in accordance with established uniform and appearance guidelines.
• Inform the manager on duty of any irregularities and unusual situations when they occur.
• Ability to keep a friendly, calm, and helpful demeanor in high‑stress situations and a continuously fast‑paced environment.
• Is honest in all interactions and displays a high degree of integrity.
• Ability to work independently with little to no supervision or as part of a team is required.
• Must be and remain compliant with all legal or company regulations for working in the industry.

• High school diploma or general equivalency diploma (GED) preferred.
• Internal candidates must have been in their current position for at least six months and have no active disciplinary action during the last six months.
• Ability to work a variety of shifts, this includes day, swing, late‑night, weekend, and holiday shifts as scheduled.
• Must be able to obtain required work cards, and non‑gaming registration as required by the local jurisdiction.
• Must be 21 years of age or older.
• Must be able to obtain and maintain a New Hampshire gaming license.
• Must pass any and all required background checks.

The physical and mental demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to move in and around the entire facility throughout the entire workday.
• Must be able to stand or walk for extended periods of time.
• Must be able to repeat the same movements.
• Must be able to engage and interact with all guests appropriately and work well under the pressure of a fast‑paced environment.
• Mus…