Director FP&A, Operations and Value Creation

Director Fp&A, Operations And Value Creation

Rightwork's Financial Planning and Analysis team is seeking a Director Fp&A, Operations and Value Creation to help execute the company's vision of long-term profitable growth. This person will play a critical role in driving financial planning and analysis activities related to EBITDA growth, with a focus on improving gross margin and optimizing capital expenditures. This is a highly visible role requiring the candidate to partner closely with business leads at various levels.

The ideal candidate will be a self-motivated finance professional who takes initiative, drives projects to completion, and consistently identifies opportunities to improve processes and outcomes. Preference given to candidates who can work two days per week out of the Nashua, NH office.

Gross Margin & Cost Efficiency Ownership

• Ensure accurate forecasting of Cost of Sales GL accounts
• Partner with Operations organization to develop analytical models providing data-driven guidance on cloud infrastructure spend
• Partner with Care organization to develop and utilize support and onboarding models tied to customer and revenue growth
• Partner with Operations, Care, and Product to identify cost drivers, implement structural improvements, and improve gross margin.
• Translate financial insights into operational changes with measurable impact

Capex & Infrastructure Optimization

• Develop and maintain capital expenditure budgets in collaboration with Operations organization
• Partner with Operations on infrastructure strategy, capacity planning, and capital allocation
• Evaluate ROI of technology investments and vendor decisions

Operational Excellence & Process Optimization

• Identify cross-functional inefficiencies and lead initiatives to streamline workflows and reduce friction
• Establish KPIs and tracking mechanisms to measure operational effectiveness
• Identify opportunities to leverage AI and automation to reduce cost and improve productivity

Fp&A Process & Planning Optimization

• Drive adoption and full utilization of the Drivetrain Fp&A platform to improve forecast accuracy, reporting automation, and operational visibility
• Standardize planning cadences, reporting packages, and KPI reviews across departments to improve accountability and decision-making
• Improve integration of operational metrics, headcount planning, bookings, and revenue forecasting into financial planning processes
• Reduce reliance on manual spreadsheets and fragmented reporting through systemization and process automation
• Partner cross-functionally with department leaders to improve budget ownership, variance analysis, and forward-looking planning discipline

• BA/BS degree in relevant field
• 10+ years of experience in corporate finance, preferably with a focus on expense management. Prior experience in technology and software industry preferred
• Results-driven, with a strong ability to work independently and deliver on goals.
• Deep understanding of cloud infrastructure cost models preferred
• Exceptional analytical skills and the ability to simplify the complex, drive decisions, and drive results in a fast-paced dynamic environment
• Excellent verbal and written communication and presentation skills, effectively influencing senior stakeholders and narrating models and results to senior leaders in a useful, concise, and outcome-oriented way
• Strong interpersonal skills and ability to interact and build working relationships at all levels
• Problem solving and continuous improvement orientation
• Advanced excel skills. Experience with financial systems such as Sage Intacct, Drivetrain, PowerBI and SFDC.

• This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.
• Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.
• Relocation will not be offered for this position.

Our Compensation range for this role ranges from $170,000 to $190,000 annually, and is determined based on factors such as relevant experience, skills, and internal equity.

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life.

We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!