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Regional Care Coordinator
Job in
Nashua, Hillsborough County, New Hampshire, 03062, USA
Listed on 2026-03-07
Listing for:
MTM
Full Time
position Listed on 2026-03-07
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Employer Industry: Non-Emergency Medical Transportation Services
Why consider this job opportunity- Salary up to $19.00/hr
- Comprehensive health and life insurance plans
- 401(k) with company match
- Paid time off and holiday pay, including maternity/paternity leave
- Casual dress environment and tuition reimbursement
- Leadership mentoring opportunities available
- Act as a liaison with health plan clients, members, and partners to ensure a superior member experience
- Provide trip monitoring, confirmations, and problem-solving for transportation needs
- Document escalations and action plans in the appropriate intake systems
- Maintain communication with members to ensure timely transportation to and from appointments
- Report issues and inefficiencies to leadership for prompt resolution
- High school diploma or G.E.D. equivalent
- Minimum of 9 months experience in a Customer Care Representative role or equivalent experience in healthcare case management
- Proficient computer skills including Microsoft Outlook, Word, and Excel
- Ability to handle escalated situations with analytical problem-solving
- Strong communication and leadership skills
- Familiarity with medical terminology
- Experience in patient care
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