Manager of People and Culture - Human Resources

Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high‑quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188‑bed, DNV‑accredited hospital in downtown Nashua with a Level III‑N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments.

Our medical staff includes more than 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners, our multi‑specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient‑centered care to thousands each year.

bThe Manager, People and Culture plays a central role in fostering a respectful, collaborative, and supportive work environment across Southern New Hampshire Health and Foundation Medical Partners. This leader manages employee relations, partners closely with managers and HR Business Partners, ensures compliance with employment laws, and helps shape a culture where employees can thrive. The role requires strong judgment, discretion, and the ability to navigate complex and sensitive workplace matters with professionalism and empathy

• DoProvide day‑to‑day performance management guidance to leaders and HR Business Partners, including coaching, counseling, and disciplinary supp
• t.Advise leaders on employee relations, HR development, and workplace concern
• s.Proactively identify employee relations trends and opportunities to improve staff satisfactio
• n.Assist in developing, implementing, and administering HR policies and procedure
• s.Review employment practices for effectiveness and compliance with state and federal law
• s.Support leaders through performance management processes, documentation, and feedback coachin
• g.Partner with the Executive Director, People and Culture, Chief People Officer, and legal counsel to investigate complaints and ensure appropriate follow‑u
• p.Help design and deliver training on employee relations topic
• s.Conduct internal audits to identify trends requiring training, policy updates, or interventio
• n.Develop and maintain tools, reports, and standard work to track employee relations issue
• s.Collaborate with legal on employment and discrimination claim
• s.Conduct exit interviews and analyze themes to improve retention and engagemen
• t.Serve as a trusted advisor to leaders and HR Business Partners on complex employee relations matter
• s.Support issues related to performance, terminations, restructuring, accommodations, workplace safety, and conflict resolutio
• n.Participate in leadership meetings and provide tactical HR support to assigned client group
• s.Conduct thorough, objective investigations and guide leaders toward fair, consistent resolution
• s.Strengthen workplace culture by improving relationships, morale, productivity, and retentio
• n.Provide input on workforce planning, restructures, and succession plannin
• g.Coordinate all aspects of employee terminations and represent the organization at unemployment hearings when neede
• d.Perform other duties as assigne

• AreA seasoned HR professional with at least seven years of progressively responsible experience in Human Resourc
• es.
  
  Skilled in employee relations, conflict resolution, performance management, and HR policy interpretati
• on.
  
  Knowledgeable about employment laws including FLSA, EEO, ADA, FMLA, and Title V
• II.A strong communicator with excellent judgment, discretion, and the ability to navigate sensitive situatio
• ns.
  
  Comfortable working independently, taking initiative, and adapting to urgent or unexpected situatio
• ns.
  
  Proficient with Microsoft Office and HR systems; experience with Workday, UKG, or OnBase is a pl

• e UsHealth, dental, prescription, and vision coverage for full‑time & part‑time emplo
• ance Tuition reimbursement & Nursing Student Loan Paydown Pro