ERP & IT Systems Specialist

Job Title: ERP & IT Systems Specialist

Reports to: President

We highly prefer hands on experience with Acumatica ERP software for the role. This role influence the role out an optimization of Acumatica across the entities that make up Nova Ventures Group.

The ERP & IT Systems Specialist will serve as the lead Acumatica Subject Matter Expert and primary point of contact for ERP and related business systems across the Company’s portfolio entities. This role will provide ongoing system support, integration assistance, training, and troubleshooting for end users, while also functioning as a hands-on IT generalist supporting day-to-day systems and applications at our Nashua, NH facility.

The ideal candidate is results-oriented, collaborative, and capable of working closely with business process owners to streamline workflows, improve data integrity, and optimize system usage. This role requires strong judgment grounded in end-user needs, the ability to create and deliver training and documentation, and a practical, solutions-focused approach to technical problem solving. This is an on-site position based in Nashua, NH.

• Serve as the lead Acumatica Subject Matter Expert and system owner, overseeing ERP/CRM implementation, optimization, and ongoing end-user support;
• Provide functional and technical support for Acumatica, including day-to-day administration, troubleshooting, and issue resolution;
• Utilize Acumatica CSV imports to cleanse, update, and import data as needed;
• Partner with business process owners to identify process and data gaps and translate requirements into system configuration or enhancement needs;
• Develop and deliver Acumatica training sessions and user documentation to support adoption and best practices;
• Support system enhancements, including configuration changes, minor development support, testing, data validation, documentation, and release coordination;
• Ensure end users and the Company are maximizing Acumatica functionality and adhering to ERP best practices;
• Review and modify existing Acumatica configurations, including custom fields, dashboards, reports, and workflows;
• Provide general IT systems support as needed, including coordination with third-party vendors and internal stakeholders

• Bachelor’s degree in Information Technology, Computer Science or related field;
• 5+ years of experience in an ERP systems role, preferably with Acumatica;
• Experience implementing, supporting, and integrating Acumatica modules
• Strong understanding of system configuration, reporting, data migration, and data management
• Experience with requirements gathering, process improvement, documentation, and change management;
• Strong analytical, problem-solving, and solution-designed skills;
• Ability to communicate effectively and collaborate across technical and non-technical teams;
• Background in manufacturing, materials management, or purchasing and procurement processes a plus.